1 hour ticket response
Timeliness is our foremost task and that is the reason why we’ve got a team of competent customer support engineers who will be happy to provide a swift answer to any question that you might have. Simply post your tech support ticket from your Website Control Panel and we’ll reply within 60 minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute trouble ticket response time.
A First–Class Customer Service
We have a team of web hosting support engineers who are ready to answer all your requests anytime you need assistance. The majority of our client support staff representatives have lots of years of experience in the Linux shared web hosting business, which means that you can always depend on fast and appropriate answers to your inquiries.
An Intuitive Help Section
Integrated into the Website Control Panel is an easy–to–browse Help section, which includes a variety of information sources. You can browse through a constantly updated knowledgebase offering web hosting account administration articles and website management articles, watch our step–by–step video tutorials or take a gaze at the F.A.Q. repository.