A 99.9% Server Uptime
The chief advantage of creating your own shared web hosting platform is that you don’t need to be worried about compatibility issues – you configure a particular set of software applications in such a manner so as to be compatible with a specific set of hardware elements. The result is something a whole lot more stable and dependable, as there are less potential risks of failure. We’ve set up our cloud hosting platform using proven hardware parts along with a seriously tweaked version of SELinux so as to set up a very safe home for your own personal websites.
This is the reason why, with all our Linux shared web hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In order to provide an enterprise–level web hosting service, you can hardly rely on the default network configuration in a datacenter. We have built our very own custom network in an effort to ensure a supersonic connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you select: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your hard–earned cash on the line, you can’t feel really secure. That is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel satisfied with our service or in case you wish to use a more robust web hosting solution, such as a Linux VPS hosting or even a Linux dedicated web hosting – we’ll give you a full refund, without any concealed costs or return taxes.
24/7 Technical Support
If you have a web hosting firm, your technical support engineers are of principal importance. This is why we’ve mindfully picked a very proficient team of techs, each with several years of expertise behind his back. Thanks to them, we offer 24x7 support with all our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All questions are replied to in under sixty minutes and our average support ticket response time is just 20 minutes!