Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Website Control Panel you will find a comprehensive Help Center section offering various articles and commonly asked questions. They are compiled by our support team of accomplished technicians. Simply fill in your question and our intelligent platform will give you the most suitable answer.

  • Top quality support service

  • Tutorial Videos

  • If you’d like to see how an action is achieved or how an issue is settled, instead of just reading about it, take a look at our selection of educational video tutorials. They address different topics and will help you swiftly find your way around the Website Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 help desk service and a 1–hour support ticket response time guarantee. Our qualified tech support engineers will be online for you around the clock to attend to your inquiries and to take care of any problem that you may possibly run into. Just send a tech support request from the Help Center and we’ll reply to you right away.