Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Solution Guarantee

  • Each ticket that you send to the customer assist staff will be replied to within less than one hour. All common inquiries will be answered immediately. However, if the help inquiry you have posted requires the aid of a skilled technician, we will forward the ticket to him and will let you know about the delay.

  • Top quality support service

  • Expert Technical Help And Support Service

  • We provide you with 24x7 customer assistance by using a super–fast ticketing system included in your Control Panel. You’re able to e mail us all the time about any of the applications that come pre–installed on the virtual server, which include the desired Linux distribution, the server admin panel and our custom produced Website Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Website Control Panel that comes as a gift in your virtual server, you’ll find an informative Help section, incorporating all you should be informed on when controlling your web pages and software packages. We have added a range of how–to articles and video guides that show the basic site supervision duties in an understandable manner.