Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour resolution warranty with all of our Linux shared web hosting packages, meaning each help inquiry you submit is going to be answered to within one hour maximum. Our support staff members have been educated to very fast remedy any case and to present you with relevant guidance on any situation that you possibly have.
A Top–quality Support Service
You can contact us 24x7x365 with any issue you possibly have associated with HostRing’s products. We have got employees available continually to offer you assistance every time required. You can utilize the ticketing system or send us an e–mail whenever you want, or you can pick–up the telephone or use the online chat within working hours.
An Intuitive Help Section
Our Control Panel has a comprehensive practical knowledge base that’s built–into all areas. In each section, you’ll find a Help button which will load for you a list of step–by–step lessons on how to apply a specific function or accomplish a certain action. Also, we have created tutorial video lessons that allows you to get a better idea of the Control Panel’s interface.