When your hosting service provider supplies live chat support, you're able to speak to a representative in real-time and find out useful info or get a problem resolved in a timely manner. The key advantage of using chat rather than calling to consult with a live person is that you will need only a computer with Internet access, so you will not pay any fees if you are in another state or country. Furthermore, it'll be simpler to copy and paste details like domains, usernames or error messages i.e. details that are sometimes hard to share with the other side over the phone. The real-time chat is also a considerably faster solution to contact the hosting service provider's support team in comparison to using a ticketing system. What's more, when some trouble requires a bit more time to be resolved, you're able to do something different while you wait for guidance on the live chat, therefore you won't lose time - something that is impossible if you are on the telephone.
Live Chat Support in Shared Web Hosting
We supply a live chat assistance service for all Linux shared web hosting that we offer and we can support you with almost everything live. In case you don't have an account with us yet, we can provide you with more information about the plans to help you to pick the most appropriate package. If you are a current customer, we will be able to help you with any billing or general issue along with with multiple common tech troubles, such as an e-mail address installation in a desktop e-mail client. When you can't give us a call for some reason or you are in some country where we don't have a local phone number, the live chat will be the best way to contact us. Of course, some troubles need more time to investigate and test, which means that you will have to open a ticket to our technicians, but nonetheless, we can save you time and help you with lots of troubles on the chat.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support that is accessible to all our future and present customers. If you are searching for a new hosting account, you are able to chat in real time to one of our representatives and obtain more information about our Linux semi-dedicated hosting in order to select the right package for your websites. In case you already own an account with us, we will assist you timely with general, billing and first-level technicalissues. Although in some cases you will need to open a support ticket since there are issues that can't be resolved on the live chat, we'll be able to assist you with various common tasks, for instance installing an email account in an email client or redirecting one domain to another one. In this way, you'll receive quick assistance and you'll save many hours.