In case you have never opened a web hosting account or you are switching companies and the new one employs an interface that you have not seen before, you may become perplexed about how to complete a particular operation in your account or on your computer. For this reason, some hosting providers have prepared a knowledge base, which includes the most common enquiries and challenges related to their platform, rather than including only some general information. This type of knowledge base will help you find the required info swiftly and easily, so you will not need to commit lots of time and efforts to matters that may require something as simple as clicking a button or ticking off a checkbox. Thus, not only can you get things done, but you can also get to know tons of new and valuable things, both about the way you can manage your account and about the way the web hosting service functions as a whole.
Extensive Online Documentation in Shared Web Hosting
Our shared web hosting plans feature a detailed knowledge base where you can find info on all the complications that you may possibly stumble upon and their solutions. You can acquaint yourself with how to create and manage a mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are correct, but nonetheless you’re unable to send emails, for example. We have done our very best to be as comprehensive as possible and to cover all the available options so as to save you time and to give you different solutions for each single problem. The knowledge base comprises informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find relevant articles about particular functions and features in each section of the Control Panel, whilst if you want to see the full article collection, you can visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers come bundled with a comprehensive online article repository where you can find any information that you might need about our hosting services or about the Hepsia Control Panel that we use. We’ve created it on the basis of the feedback that we have collected from our customers through the years and, hence, our articles cover particular issues that you might experience and suggest the most effective means of fixing them, for instance getting a 500 Internal Server Error message or being unable to send e-mails from your desktop PC even though you have the correct SMTP server settings. The articles are available in each Control Panel section and you can browse them whenever you wish. They can help you enhance your knowledge not only about our services, but also about the hosting service in general, as they feature how-to guidelines and general info such as what file access permissions or cron jobs are.